Unlock the Value in Every Usage Moment: Usage Data Management by DigitalRoute

Usage Data Management by DigitalRoute

Usage-based pricing is transforming the way companies think about revenue. But behind the scenes, there’s a massive operational challenge: managing the explosion of usage data that comes with it.

Whether you’re tracking how users consume cloud services, drive connected vehicles, or activate features in an app, every interaction is a usage moment—a potential revenue opportunity, cost driver, or customer experience signal. But if that data is trapped in silos, misaligned across systems, or arrives too late to act on, it creates more friction than value.

That’s why we built Usage by DigitalRoute: to help tech teams optimize how data flows across their business and turn usage complexity into commercial clarity.

In this article, we will sequentially go through the usage data management process, from data collection to its forwarding to other business systems, plus a short rundown of the basics of our extension offerings – Usage Metering and Usage Intelligence.

• Usage Engine Cloud Edition™
• Usage Engine Private Edition™
• MediationZone™

What is Usage Data Management?

Usage data management (UDM) is the process of collecting, processing, and distributing usage data across your ecosystem—from source systems (like networks, apps, or devices) to downstream consumers (like billing, CRM, finance, or analytics).

But doing that at scale—across geographies, business models, and systems—requires more than just ETL tools or custom integrations. It requires data mediation, enrichment, and governance designed specifically for high-volume, high-variety usage data.

At DigitalRoute, we give companies the ability to:

• Ingest and normalize data from any source in real time
• Enrich data with business context like pricing rules, customer entitlements, or SLA metrics
• Validate and cleanse records to ensure accuracy and compliance
• Route actionable records to multiple systems—whether it’s for billing, reporting, customer transparency, or internal optimization

Meet DigitalRoute’s Usage Engine

The Usage Engine is a purpose-built Usage Optimization Platform that enables organizations to gain control over usage data flows and turn them into reliable revenue streams.

We sit between your source systems and business applications to deliver clean, actionable usage records—at scale, and in real time. That means:

• You don’t need to modify your source applications or billing platforms
• You gain full visibility into every usage event, before it hits downstream systems
• You can adapt pricing, packaging, and partner models without waiting for development cycles

We help teams decouple usage processing from legacy constraints, so you can move fast without breaking core infrastructure.

Trusted across industries and use cases

Over 400 companies in 30+ countries rely on DigitalRoute to manage their usage data, including enterprises in:

• SaaS and cloud services, who need to deliver usage-based billing and customer-facing dashboards
• Telecom, where our platform originated, processing billions of network events daily
• Automotive and connected vehicles, enabling monetization of in-car experiences and data products
• Media and entertainment, tracking content consumption and ad delivery at scale

Here’s what that looks like in practice:

• A global SaaS provider reduced revenue leakage by 12% by automating mediation and usage validation.
• A connected car platform used DigitalRoute to support over 50 unique pricing models across regions.
• A telco migrated to usage-based offers without disrupting existing billing infrastructure.

Why tech teams choose DigitalRoute

Tech leaders—from architects to platform owners—work with us because we help them:

• Reduce custom development and brittle integrations
• Accelerate time-to-market for new pricing models and usage-based features
• Ensure compliance and auditability with detailed usage records
• Integrate seamlessly with systems like Salesforce, SAP, Zuora, NetSuite, Snowflake, and more

And we do it with:

• Real-time processing at scale (billions of events per day)
• Out-of-the-box support for hundreds of protocols and formats
• Deployment flexibility: public cloud, private cloud, or on-prem
• Proven reliability, honed over 20+ years of handling mission-critical usage data

Usage isn’t just a metric—it’s your business model

As companies move from products to services, and from subscriptions to outcomes, usage becomes the heartbeat of the business. It affects revenue, costs, customer relationships, and strategic decisions.

With DigitalRoute, you get a platform designed to help you own your usage data pipeline—from event to invoice, from insight to action.

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Don’t let usage complexity hold you back. Let’s turn your data into growth.